MEDVA review: pricing, terms and alternatives
MEDVA is a physician-founded agency that places full-time virtual assistants with medical and dental practices. It publishes a detailed vetting process but not its prices.
- Our score
- 7.4/10
- Ranking
- #4 of 5 in Medical & dental
- Type
- Managed agency
- Price
- Not published
- Founded
- 2020
Our verdict
MEDVA is strongest on industry experience (9/10): Healthcare-only, 700+ practices, specialty pages incl. dental and mental health. Its weakest area is pricing transparency (3/10): Quote only; no rates on the site.
Built for medical and dental front- and back-office work.
What we like
- Six-stage vetting with 90% pass marks on training and skills assessments, plus identity and criminal record checks
- Dedicated client success account manager with regular check-ins during onboarding
- Physician-founded, with dedicated pages for dental, orthodontic and mental health practices
What to watch
- No rates published; pricing comes only on a discovery call
- Built around full-time placements; part-time terms and notice period not published
Pricing
MEDVA doesn't publish its prices. You get a quote after a sales call.
Contract terms
- Minimum commitment
- No minimum published. VAs are full-time placements of up to 85 hours bi-weekly.
- Trial or guarantee
- Not published
- Replacement
- If the VA isn't a fit, the account manager addresses concerns and, if needed, places a replacement VA at no additional cost.
- Notice period
- No long-term commitment to begin, but a client agreement is required; it includes cancellation options. Notice period not published.
Score breakdown
8/10
3/10
7/10
6/10
9/10
8/10
MEDVA vs VA MASTERS
Published by Outsourcing Insider, a VA MASTERS company. VA MASTERS is ranked here using the same rubric as every other service. About us
| MEDVA | VA MASTERS Parent company | |
|---|---|---|
| Price | Not published | $6.50–$10/hr |
| Type | Managed agency | Managed agency |
| Minimum | No minimum published | 80 hours/month recommended; fewer hours possible |
| Trial | Not published | 30-day trial: end anytime, no notice |
| Replacement | If the VA isn't a fit, the account manager addresses concerns and, if… | Free; new candidates usually in about 2 business days |
| Notice | No long-term commitment to begin, but a client agreement is required; it… | None during the trial; notice period after |
| Score (medical & dental) | 7.4/10 | 7.7/10 |
Alternatives to MEDVA
Other services in our medical & dental ranking:
FAQ
How much does MEDVA cost?
MEDVA doesn't publish its prices; you get a quote after a sales call (checked October 2026).
Does MEDVA offer a trial or money-back guarantee?
MEDVA doesn't publish trial terms.
What happens if the assistant isn't a good fit?
If the VA isn't a fit, the account manager addresses concerns and, if needed, places a replacement VA at no additional cost.
Is MEDVA a good choice for medical & dental?
Built for medical and dental front- and back-office work. It ranks #4 of 5 in our medical & dental ranking, with a score of 7.4/10.
What are the best alternatives to MEDVA?
In our medical & dental ranking: HelpSquad (7.9/10), Hello Rache (7.7/10), VA MASTERS (7.7/10), Portiva (7.0/10).