Rankings › VA MASTERS

VA MASTERSParent company

Published by Outsourcing Insider, a VA MASTERS company. VA MASTERS is ranked here using the same rubric as every other service. About us

A managed VA agency with published pricing, a 30-day trial and free replacements. VA MASTERS is the parent company of this site's publisher and is scored with the same rubric as everyone else.

Overall score: 8.0
Type: Managed agency
Price: From $6.50/hr; most roles $6.50–$15/hr
Minimum: 80 hours/month recommended; fewer hours possible
Trial: 30-day trial: end anytime, no notice
Replacement: Free; new candidates usually in about 2 business days
Founded: 2021
Reviews: Average 5/5 on Trustpilot, Indeed and Glassdoor

Billed monthly after the work, only for hours worked. No recruitment or setup fees. A refundable deposit is part of the first invoice.

Score breakdown

Vetting & talent quality (25%)
6-stage process, 400,000+ applicant database, published acceptance rate of about 1 in 508; background-check details not published

8/10

Pricing transparency (20%)
Rate card by role and terms summary published; deposit amount not published

9/10

Replacement & guarantees (15%)
Free replacement, new candidates usually in about 2 business days; no 'unlimited' or lifetime terms published

8/10

Contract flexibility (15%)
30-day trial with no notice and lower hours possible; notice period after the trial

8/10

Support & management (10%)
Ongoing support from the recruitment team; no dedicated account-manager tier published

7/10

Industry experience is scored per industry (below). The overall score above uses 7/10 for it.

Where it ranks

Industry	Rank	Score
Real estate	1 of 5	8.1
E-commerce	1 of 4	8.1
Marketing & social	1 of 5	8.1
Sales & appointment setting	1 of 5	7.7
GoHighLevel	1 of 5	8.1
Customer support	1 of 5	7.7
Home services	1 of 5	8.1
Medical & dental	3 of 5	7.7
Law firms	3 of 5	7.7
Coaches & consultants	2 of 5	7.7

What we like

Published rate card by role and a plain-English terms summary
30-day trial with no notice period, then a free replacement if the fit isn't right
Candidates usually presented in about 2 business days
6-stage screening; about 1 in 508 applicants accepted (Jan 2025–Jul 2026)

What to watch

Costs more than hiring a freelancer yourself through a job board, because screening, replacement and support are included
Asks for your input early on (role brief, interviews) to get the match right
After the 30-day trial a notice period applies, and the first invoice includes a refundable deposit
Founded in 2021, younger than some agencies on these lists
Built for ongoing roles, not one-off micro-tasks