Hello Rache review: pricing, terms and alternatives
Hello Rache is a physician-founded service that places healthcare virtual assistants with medical, dental and other practices at a flat hourly rate. It's one of the most transparent on price but publishes less about replacement and support.
- Our score
- 7.7/10
- Ranking
- #2 of 5 in Medical & dental
- Type
- Managed agency
- Price
- From $9.50/hr
- Founded
- 2017
Our verdict
Hello Rache is strongest on pricing transparency (9/10): Single published hourly rate, weekly billing, no setup fees. Its weakest area is replacement & guarantees (4/10): No replacement policy published.
Covers scheduling, billing, insurance and EMR support for practices.
What we like
- One published flat rate of $9.50/hour with no setup fees
- No contracts, weekly billing and no published minimum hours
- Large healthcare footprint: 6,000+ practices served, per the company
What to watch
- Replacement terms and account management aren't published
- Vetting is described only in general terms (interviews, skills testing, NBI background checks)
Pricing
$9.50/hour flat rate, billed weekly, no setup fees.
Contract terms
- Minimum commitment
- No minimum published; pay only for the hours you use.
- Trial or guarantee
- Not published
- Replacement
- Not published. The site says you can pick and choose who to work with.
- Notice period
- No contracts; cancel anytime. Notice period not published.
Score breakdown
6/10
9/10
4/10
9/10
9/10
5/10
Hello Rache vs VA MASTERS
Published by Outsourcing Insider, a VA MASTERS company. VA MASTERS is ranked here using the same rubric as every other service. About us
| Hello Rache | VA MASTERS Parent company | |
|---|---|---|
| Price | From $9.50/hr | $6.50–$10/hr |
| Type | Managed agency | Managed agency |
| Minimum | No minimum published; pay only for the hours you use | 80 hours/month recommended; fewer hours possible |
| Trial | Not published | 30-day trial: end anytime, no notice |
| Replacement | Not published | Free; new candidates usually in about 2 business days |
| Notice | No contracts; cancel anytime | None during the trial; notice period after |
| Score (medical & dental) | 7.7/10 | 7.7/10 |
Alternatives to Hello Rache
Other services in our medical & dental ranking:
FAQ
How much does Hello Rache cost?
Hello Rache lists From $9.50/hr. In its own words: $9.50/hour flat rate, billed weekly, no setup fees. Prices checked October 2026.
Does Hello Rache offer a trial or money-back guarantee?
Hello Rache doesn't publish trial terms.
What happens if the assistant isn't a good fit?
Hello Rache doesn't publish a replacement policy.
Is Hello Rache a good choice for medical & dental?
Covers scheduling, billing, insurance and EMR support for practices. It ranks #2 of 5 in our medical & dental ranking, with a score of 7.7/10.
What are the best alternatives to Hello Rache?
In our medical & dental ranking: HelpSquad (7.9/10), VA MASTERS (7.7/10), MEDVA (7.4/10), Portiva (7.0/10).