Back Office Betties review: pricing, terms and alternatives
Back Office Betties is a legal-only service offering answering, intake and virtual legal assistants to small law firms, with US-based staff. Plans start small, but the hourly cost is at the high end of this group.
- Our score
- 7.7/10
- Ranking
- #2 of 5 in Law firms
- Type
- Managed agency
- Price
- $984–$2,583/mo
- Founded
- 2014
- Reviews
- 5/5 on Clutch from 3 reviews
Our verdict
Back Office Betties is strongest on industry experience (10/10): Legal-only, 1,500+ law firms, legal intake scripts. Its weakest area is vetting & talent quality (5/10): Handpicked, vetted, experienced assistants; no process published.
Covers intake, scheduling and legal admin for small firms.
What we like
- Legal-only service with both receptionists and virtual legal assistants under one roof
- Published hour-based plans starting at 20 hours a month, a good fit for small firms
- Free re-match if the assistant isn't working out
What to watch
- Higher hourly cost (about $43-$49/hour on the published assistant plans) plus a $399 onboarding fee
- Contract length, notice period and screening steps aren't published
Pricing
Virtual legal assistant: 20 hrs $984/mo, 40 hrs $1,845/mo, 60 hrs $2,583/mo. Receptionist plans from $333/mo for 100 minutes. One-time $399 onboarding fee.
Contract terms
- Minimum commitment
- Smallest assistant plan is 20 hours per month.
- Trial or guarantee
- Not published. A free 30-minute kickoff meeting with the new assistant is included.
- Replacement
- If the assistant isn't working out, you're matched with a new virtual legal assistant at no additional charge.
- Notice period
- Not published
Score breakdown
5/10
8/10
7/10
5/10
10/10
6/10
Back Office Betties vs VA MASTERS
Published by Outsourcing Insider, a VA MASTERS company. VA MASTERS is ranked here using the same rubric as every other service. About us
| Back Office Betties | VA MASTERS Parent company | |
|---|---|---|
| Price | $984–$2,583/mo | $8.50–$14/hr |
| Type | Managed agency | Managed agency |
| Minimum | Smallest assistant plan is 20 hours per month | 80 hours/month recommended; fewer hours possible |
| Trial | Not published | 30-day trial: end anytime, no notice |
| Replacement | If the assistant isn't working out, you're matched with a new virtual legal… | Free; new candidates usually in about 2 business days |
| Notice | Not published | None during the trial; notice period after |
| Score (law firms) | 7.7/10 | 7.7/10 |
Alternatives to Back Office Betties
Other services in our law firms ranking:
FAQ
How much does Back Office Betties cost?
Back Office Betties lists $984–$2,583/mo. In its own words: Virtual legal assistant: 20 hrs $984/mo, 40 hrs $1,845/mo, 60 hrs $2,583/mo. Receptionist plans from $333/mo for 100 minutes. One-time $399 onboarding fee. Prices checked October 2026.
Does Back Office Betties offer a trial or money-back guarantee?
Back Office Betties doesn't publish trial terms.
What happens if the assistant isn't a good fit?
If the assistant isn't working out, you're matched with a new virtual legal assistant at no additional charge.
Is Back Office Betties a good choice for law firms?
Covers intake, scheduling and legal admin for small firms. It ranks #2 of 5 in our law firms ranking, with a score of 7.7/10.
What are the best alternatives to Back Office Betties?
In our law firms ranking: Legal Soft (8.2/10), VA MASTERS (7.7/10), Smith.ai (7.3/10), Abby Connect (6.9/10).